FAQs

Our product range comes with an expiry of 30 to 36 months for candies and 18 to 21 months for marshmallows.

Each of our product is classified as vegetarian and non-vegetarian, and the same can be found in the Product Description section of each SKU.

We do have certain gluten free and vegan candies in our list. This information is also mentioned in the Product Description section of each SKU

We are constantly working to reduce this time for you, but currently the delivery time is 5-7 working days from the date of us receiving the order.

If you do not receive an order confirmation email from us, or if you think some technical error happened while you were placing your order, simply drop us an email with your Order ID, or your screenshot of payment confirmation at fini@kanvargroup.com explaining the problem, and we will get back to you as soon as possible.

Yes, we are delivering pan India. Grab your candy now!

Yes, we do accept Cash on Delivery.

If you receive the candies in a damaged condition, simply send an email to aman@kanvargroup.com along with your Order ID and a picture of the damaged candies, and we will either process a refund or send you a repeat order, depending on whichever option you prefer. In case of refund, the money will get credited to your bank account or e-wallet (like Paytm, Phonepe, Google Pay, etc) within 5-7 days from the time of us confirming your refund request

We ensures that our warehouse is clean, tidy, and organized so that our customers always receive the freshest product in perfect condition. We have regular inspections for pests or any creatures that may try to meddle with our candy. Plus, our warehouse is always kept cool in our new temperature controlled warehouse which guarantees that our candies are not melted in any way